Communication in all its forms is at the centre of human interaction. Whether it be verbal, physical, emotional or otherwise, we send messages to others even if we don’t realize it. Ninety-three percent of how we communicate is non-verbal, including body language (55%), and para-verbal message, such as tone, pitch and volume (38%). Only seven percent of how we communicate is verbal.
Communication in all its forms is at the centre of human interaction. Whether it be verbal, physical, emotional or otherwise, we send messages to others even if we don’t realize it. Ninety-three percent of how we communicate is non-verbal, including body language (55%), and para-verbal message, such as tone, pitch and volume (38%). Only seven percent of how we communicate is verbal.